1. Information ForgeLane may receive
Depending on the interaction and approved project, ForgeLane may receive business and contact information, inquiry details, project requirements, schedules, budgets, communications, approvals, client-supplied content, and limited operational information needed for a contracted workflow.
Ordinary website forms and email are not designed to collect passwords, one-time codes, full payment-card or bank numbers, Social Security numbers, tax IDs, identity documents, or account-recovery secrets.
2. How information may be used
Information may be used to answer inquiries; prepare proposals, agreements, plans, and invoices; design, test, deliver, document, secure, and support approved work; maintain business records; and address misuse, security problems, or applicable obligations.
3. Client accounts and access
Production accounts should remain client-owned whenever practical. ForgeLane expects to use delegated access, role-based access, or an approved secure transfer method instead of asking a client to send a primary password. Clients remain responsible for approving production changes and controlling their users.
4. Providers and AI-assisted work
Approved providers may be used for hosting, forms, communications, scheduling, analytics, file storage, automation, AI-assisted functions, invoicing, payments, and security. A project involving AI should identify its purpose, relevant provider or client-owned account, data involved, human approval points, and a practical fallback.
AI output is not guaranteed to be accurate. Consequential financial, payroll, employment, legal, safety, or customer decisions require appropriate human review.
5. Retention, security, and requests
ForgeLane expects to retain project information only as reasonably needed for delivery, records, security, dispute handling, provider limitations, and applicable obligations. No method of transmission or storage can be guaranteed secure.
Questions, corrections, or eligible deletion requests may be sent to forgelaneautomation@gmail.com. ForgeLane may need to verify the requester and may be unable to change information controlled by a client, provider, backup, or recordkeeping requirement.